Ordering online through our website couldn’t be easier. When you find those perfect products you’re looking for, simply choose the options you want and click Add to Basket. If you’ve got more items on your wishlist, click Continue Shopping until you have everything you need. Once you’re done all you need to do is press Checkout to start the ball rolling – follow the simple step-by-step instructions to choose your shipping method, then enter your address, billing details, and your preferred payment information.

We accept the following methods of payment: Mastercard, VISA, VISA Debit, VISA Electron, Maestro, PayPal and Net World Sports Gift Vouchers. The payment pages at Net World Sports are completely secure and payment details are not held on our system in any way.

A very sensible question to ask. All the payment and transaction pages on the Net World Sports website are completely secure – that’s our guarantee to you, 100%. We also never store any of our customers’ payment details on our system.

We process payments as soon as you confirm your order in our checkout – thanks very much for your order, we’re sure you’ll love what you’ve bought!

Lucky you! Only kidding, we love rewarding our loyal customers with special offers and exclusive coupon codes. Simply enter the coupon code in our checkout just before you enter your payment details – the code will automatically be applied and hey presto, the item price of the products you are ordering will be reduced. Please be aware that coupon codes aren’t applied to shipping costs.

As we aim to dispatch most orders the same day, we can't guarantee that we will be able to make changes to your order, or cancel your order. However, if you do wish to make any changes to your order, please contact us within 15 minutes so that we can try to support with any amend or cancellation requested.

Once you’ve completed our checkout process, you will automatically be sent an email order confirmation containing all the key details about your purchase, including your unique order number that you should keep handy just in case you need to get in touch with us about anything. Please note that you won’t get any tracking information about your order in this email – you’ll receive a separate message once your items have been dispatched from our warehouse.

Not at all. So if, for example, you’d prefer your order to be shipped to a work address rather than your home, just enter those relevant details during the checkout process.

Thats no problem! We generally find that some colleges and teams prefer to pay via these methods. To pay via an invoice a simple email to [email protected] stating the list of products you wish to purchase, your billing and delivery details is all that we require. We are happy to send you across an invoice which can be paid via bank transfer. Alternatively, a purchase order can be sent through to us on letter headed paper for payment. Please see our dedicated purchase order page https://www.networldsports.com.au/purchase-orders for additional information on this option.

Please have a look in our dedicated Alternatively visit our contact page to get in touch with our customer service team.

Our products make great gifts, although unfortunately all of our items do come in Net World Sports branded boxes and packaging.

To ensure no prying eyes see anything they shouldn't we would recommend ordering to a different shipping address. It is simple to change your shipping/ billing address at the checkout.

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We are sorry to hear you are having issues making your order. We would advise getting in touch and our friendly customer service team will help you complete your order.

We would advise you call our helpful sales team on 02 6145 2070 within 30 minutes of your order having been placed to make any changes to your shipping address.

We would advise you call our helpful sales team on 02 6145 2070 within 30 minutes of your order having been placed to add on any additional products.

We love to share our customers honest reviews of our great products. You will find reviews of the relevant products on our product pages. If you have any additional questions please get in touch with us via our contact page .

Yes, our experienced customer care team are happy to help match you with the right product. Visit our contact page to get in touch.

Unfortunately, our couriers do not provide specific times for delivery.

You can track your order via the email you have been sent following your placing your order. Or alternatively, you can also contact our customer care team.

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Sorry to hear your experiencing this issue, if you are ordering from outside of UK/ Europe, it may be that you need to have a quick call to your bank to confirm your order. For further information on this our customer service team are happy to run through this with you.

The majority of the products on our website hold a 6 month warranty, covering manufacturing defects. In the event of an item developing a fault or is found to be faulty upon delivery, please contact our Customer Care team with images of the fault, detailing the issue in full so that we can get a resolution for you as quickly as possible.

Our parcels have quite extensive journeys as they travel across the globe with our various couriers. Sadly, due to this, we do not offer a gift wrap service as our priority is to get the product to you in perfect condition to use.